Welcome to Castlegate

The services for young people offered by Castlegate will be changing in 2017. A new city centre offer will be created at Sycamore House (Clarence Street).

We will keep young people informed and supported as we move to the new arrangements. Information about any developments and dates for the opening of the new offer from Sycamore House will be updated through the on-line version of the Survival Guide and the Yor-Zone website. If you would like to find out more about the new offer or be involved in helping develop it please visit Castlegate or go to yor-zone.org.uk.

Free and confidential information, support, advice and counselling
to young people and adults aged 16 to 25 who live in the city of York


Chairs and table in the drop-in area at Castlegate

You might want help with choosing a course, finding a job or an apprenticeship.

Maybe you need advice about benefits or help looking for somewhere to live.

You might be feeling stressed or worried and want to talk to someone.

Perhaps you just want free condoms.

Changes to drop-in opening times

Please note that the opening times for the drop-in have changed. The new drop-in times are:

  • Monday: 1:00pm–5:00pm
  • Tuesday: 1:00pm–5:00pm
  • Wednesday: closed
  • Thursday: 1:00pm—5:00pm
  • Friday: 1:00pm—4:30pm

If you are coming to Castlegate for a pre booked appointment please ring the doorbell.

If you would like support between 9:00am and 1:00pm on a Monday, Tuesday, Thursday, Friday or 9:00am and 5:00pm on a Wednesday, please contact 01904 555400 and we will advise you appropriately.

You can also access information 24 hours a day about help and support across York in the Young People's Survival Guide to York.